Beryl

  • Total activity 145
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Activity overview

Latest activity by Beryl
  • Beryl created an article,

    Menu Allergy

    If you have any allergies, you can mention them in the comments section of the checkout basket while placing your order. If you have already placed your order and forgotten to do so, please call th...

  • Beryl created an article,

    The Takeaway is not answering the calls

    We are sorry if you have been trying to get a hold of the takeaway and they have not been answering. It could be because they might be very busy or closed. Please note that when the takeaway is ...

  • Beryl created an article,

    The takeaway lines are busy, am not able to get through

    We are sorry if you have been trying to get a hold of the takeaway and they have not been reachable. It could be because they are busy on another call. Please note that when the takeaway is busy...

  • Beryl created an article,

    I have a Dine-in Complaint

    If you have a complaint about a dine-in which is an in-store order complaint, we would request you to get in touch with the takeaway directly as they will be able to resolve it on their end. You ca...

  • Beryl created an article,

    How can I offer a suggestion?

    If you have a suggestion regarding our website, your ordering experience or the takeaway, or just anything else in general, that's great! Our objective is to make the user experience fast, secure, ...

  • Beryl created an article,

    The driver has shortchanged me

    If the driver has not given you the right change back for the order, please call and notify the takeaway immediately so they are made aware of this and confirm that you are getting your change back...

  • Beryl created an article,

    How can I suggest a menu item?

    If you would like to suggest a menu item that you want the takeaway to include in their menu please send us an email to https://takeawaysupport.foodhub.co.uk/hc/en-gb/requests/new with the takeaway...

  • Beryl created an article,

    Why did I get a marketing SMS/Text/Email?

    You will get marketing SMS / email messages if you have Opted for it in the Profile Page. To check if this is enabled. Please log in to the website and go to the Profile Page and check if the "Rece...

  • Beryl created an article,

    Who is our Payment Gateway?

    A payment gateway is a merchant service provided by an e-commerce application service provider that authorises credit card or direct payments processing for businesses. Our Payment Gateway is Datma...

  • Beryl created an article,

    What is Datman?

    Datman LTD offers merchant services and data analysis to businesses throughout Europe, Datman LTD is an expert in online card processing and data management. Datman LTD helps business owners across...