We are sorry if you have been trying to get a hold of the takeaway and they have not been reachable. It could be because they are busy on another call. Please note that when the takeaway is busy the waiting time for your order might exceed. We request you to please wait for the order for a little while longer.
In case the order doesn't get delivered please contact us through the live chat with the order ID or contact us through https://takeaways.zendesk.com/hc/en-us/requests/new so we can follow up with the takeaway on your behalf. We will ensure to get you a refund if the order has not been processed by the takeaway.